The development of teams is an ongoing process because the composition of the team may keep on changing. The new members may join and the old members may leave the team. The team members pass through several stages for the development of the team and there has been a lot of research to identify these stages. In this article, we discuss the common theories of team development.
Team is formed as a result of interactions and influence of members who strive for the achievement of common goal. After the formation the teams take time to develop and usually follow some easily recognizable stages, as the team-members transition from being a group of strangers to becoming a unified integrated team chasing a common goal. In this process, the team members try to understand others behavior, realize the appropriateness of the behavior and the roles of the team members. A team is not formed merely by declaring some individuals as a team. A lot of research has been done on group formation and development, and different theories of group development have been suggested. Given below is a list of commonly known theories on team/group development:
Now we will discuss some popular theories on team development in detail:
Psychologist Bruce Tuckman first came up with the memorable phrase "forming, storming, norming, and performing" back in 1965. The “Forming – Storming – Norming – Performing” model of group development maintained that these phases are all necessary and inevitable in order for the team to grow, to face up to challenges, to tackle problems, to find solutions, to plan work, and to deliver results. This model has become the basis for subsequent models. He used it to describe the path to high-performance that most teams follow. Later, he added a fifth stage that he called "adjourning." Let us learn the five stages briefly:
Forming: This is the first stage of team development. In this stage the members try to explore and understand the behavior of the team members. They make their efforts in understanding the expectations of the team members. At this stage they are polite and try to find out how to fit into the team.
Storming: In the second stage, members start competing for status, leadership and control in the group. Individuals understand others behavior and assert their role in the group. As a result inter-personal conflict starts. Members try to resolve the issues related to the task and working relations. They also resolve the issues related to the role of the individual in the group.
Norming: The members start moving in a cohesive manner. They establish a balance among various conflicting forces. They develop group norms and consensus for the achievement of the group goal. At this stage, cooperative feelings develop among the team members.
Performing: In this stage, the team makes effort for the performance of task and accomplishment of objectives. The established pattern of relationships improves coordination and helps in resolving conflicts. Members trust each other and extend their full cooperation for the achievement of the group goal.
Adjourning: As you must be aware that the team is formed for some purpose. When this purpose is fulfilled, the team may be adjourned. Thus, the breaking up of the team is referred to adjournment.
Kormanski & Mozenter (1987) integrated the various theories and suggested the following stages of team development. These stages are sequential (each stage is followed by the next one). Each stage has a task outcome and a relationships outcome. Kormanski and Mozenter have identified following stages of team development :
1. Awareness: At this stage individuals get to know each other. By knowing the goals of the team they commit themselves to the goals. The members get to know and accept to work together for a goal about which they have enough knowledge.
2. Conflict: At the first stage (awareness) the members know the team goals and accept to work together; but this is at the surface level. At the second stage they search and begin to ask questions. As a result several matters are clarified. They also fight with each and in this process of interaction resolve any hostilities they may have, resulting in the feeling of belonging to the group.
3. Cooperation: In the third stage the members own the team goals and get involved in those goals. Having resolved feelings, they also support each other.
4. Productivity: This is the stage of real achievement of the goals/outcomes, and the team members achieving these objectives feel proud of their achievement.
5. Separation: Having accomplished the goals or the outcomes, some task-specific teams may decide to get dissolved, or a time-bound time comes to a close. The excellent work done by the members is recognized, and the team members have a high sense of satisfaction of working with each other. This is the stage of closure of the team, or closure of one task on which the team was working.
The following table provides a summary of task outcomes and relationships outcomes at each stage as defined in the model:
A Model of Team Building |
|||
Stage |
Theme |
Task Outcome |
Relationship Outcome |
One |
Awareness |
Commitment |
Acceptance |
Two |
Conflict |
Clarification |
Belonging |
Three |
Cooperation |
Involvement |
Support |
Four |
Productivity |
Achievement |
Pride |
Five |
Separation |
Recognition |
Satisfaction |
Transformational Theories of Leadership
Transformational leadership theories focus on the leadership approach where the leader encourages, inspires employees to innovate and create positive and valuable organizational change. A transformational leader works towards “transforming” the culture to one that cultivates trust, mutual admiration, loyalty, and respect with the end goal of developing followers into leaders. Transformational leaders are known to be visionary, inspiring, daring, risk-takers, and thoughtful.
The ten most important qualities that define a good leader are self-awareness, interpersonal and communication skills, ethical values, organizational consciousness, self-confidence, adaptability and flexibility, imagination and creativity, focus & result-orientation, continuous self-development and accountability and ownership for his actions. These ten qualities of leadership every good leader should possess to a certain extent and must continually strive to develop them.
Robert Katz identified three leadership skills called - technical skills, human skills, and conceptual skills as the basic personal skills essential for leadership. Leaders must possess these three skills that assist them in optimizing a leader's performance. Technical skills are related to the field, human skills are related to communicating with people and conceptual skills related to setting the vision.
The open systems model of leadership acknowledges the influence of the environment on organizations. An open system regularly exchanges feedback with its external environment. The environment also provides key resources that are necessary to sustain and lead to change and survival. Leadership in an open system should focus on influence, open communication, and patterns to control expanding the number of variables created by external dynamics.
The social identity theory of leadership views leadership as a group process. Social identity is a person's sense of who they are based on their group membership. Social identity theory sets agendas and goals generated by social categorization, defines who we are based on processes associated with social identity, and motivates to conduct ourselves based on what followers think of the leader.
Transactional Analysis also is known as the theory of human personality was proposed by Eric Berne in the 1950s. This theory of transactional leadership defines three different ego states in a person who engages in transactions with another person's ego states. These three ego states refer to major parts of an individual's personality and reflect an entire system of thought, feeling, and behavior.
The Fiedler Model of leadership is a contingency theory and states that a leader's effectiveness is based on the situation. There is no one best style of leadership and the effectiveness of a leader in an organization depends on matching the leader to the situation. Leaders should determine the natural leadership style and assess the situation to flex the style.
Self-Fulfilling Prophecy (SFP) Leader Theory
Pygmalion theory of Leadership is a model of SFP at work involving supervisory expectancy based on the pygmalion effect. This effect is a type of self-fulfilling prophecy (SFP) in which raising leader's expectations regarding subordinate performance boosts the group's performance. Managers who are led to demand more from their team, lead the team to better performance. There is some evidence that the SFP effect does exists.
Normative leadership theories are built on moral principles and tell leaders how they ought to act. Victor Vroom formulated the normative model of leadership that specifically address leader behavior explicitly built on moral principles or norms. Normative leadership theories tell leaders how they should act to raise the moral performance inside the working group and manage their different responsibilities.
Michigan Leadership Studies led to behavioral Leadership Theory as a result of a leadership study conducted at the University of Michigan. Michigan studies identified three important behaviors of leadership called task-oriented behavior, relationship-oriented behavior, and participative leadership. Two leadership styles associated with studies are employee orientation and production orientation.
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