The use of formal work teams is commonplace in modern organizations. But why we have teams? What are the benefits or advantages that teams provide for organizations and employees? Do we really need to adopt formal team structures and use team-building approaches in organizations? Read this article to explore and learn the benefits of having formal teams in organizations.
There exist several organizational and individual benefits of using teams. These include increased workplace productivity; improvements to product/service quality; a reduced management structure; lower levels of absenteeism; reduced employee turnover; and increased industrial harmony, with all these benefits ultimately leading to improved workplace performance. It also enhances the quality of work-life (QWL) for employees and leads to increased work satisfaction. Teams are found in many workplace environments, including corporate, government, and education because they allow the organization to:
Having structured teams eliminate problems, waste and errors by removing variation in the work system by bringing individuals together to resolve work-system problems. The removal of variation in the work system produces a more productive system. Teams ensure that the work continues in the absence of a human ‘part’ by building ‘redundancy of parts’. This ensures that the system will not malfunction due to the absenteeism of any individual employee and will continue to perform without interruptions. Hence the organizations adopting team structures will have a higher level of labor productivity than firms that do not have these team structures.
As teams function to remove variation from a working system, resulting in the output being consistent and reliable. For example, in a production line work structure, employees focus on their individual ‘part’ in the system with quality generally inspected at the end of the production line. In the case of teams, a group of workers attends to whole tasks thereby ‘empowering’ such workers to take responsibility for their work and adjust work processes to improve the quality of their output. Hence the quality gets effectively ‘built-in’ to the process and therefore the organizations adopting team structure will gain higher levels of product/service quality than firms that do not have these team structures.
By having teams, the responsibility for resolving work problems becomes collective and there is less need for external supervision. This reduced need for external supervision may result in a reduced number of levels in the hierarchy.
Team structures provide an increased level of autonomy and responsibility and employees enjoying the social structure of teams are more likely to attend work. Thus, organizations with team structures will have lower absenteeism than firms that do not have these team structures.
As with absenteeism, the social structure of teams is reported to positively impact employee turnover. If the quality of work-life is improved for employees when teams are present then a reduction in employee turnover is a likely outcome.
Teams actively encourage employees to present the results of problem analysis to management for approval regarding proposed solutions and this encourages improved labor-management interactions. Hence teams enable employees to have a closer working relationship with management which enables firms with these team structures to have a higher level of industrial harmony than firms that do not have these team structures.
Many organizational tasks and projects are too huge for an individual to do independently. Having team structures ensure that individual geniuses of the persons are collectively used and mammoth tasks are completed.
Different people looking at the same problem will find different solutions. A team can review ideas and put together a final solution that incorporates the best individual ideas. They can generate commitment for the final solution and work together to collectively pursue the same.
A team looking at different proposed solutions may also be in a better position to catch pitfalls that an individual might miss. This ensures that the final solution is much stronger and qualitative.
Members of effective teams can form personal bonds which are good for individual and workplace morale. In the organizational setting, employees on teams may form bonds that extend beyond the work-place.
Team structures provide exposure to different points of view. As the employees get exposed to methods and ideas that others have, they learn different ways of approaching a problem.
Through teamwork training and practice, employees learn to actively and effectively listen to their team members to understand their viewpoints and concerns. A member needs to effectively articulate his ideas or your concerns to others to ensure they are taken care of or addressed. Members get genuine constructive feedback from each other and develop presentations, negotiating, and other related communication skills.
Team members must use these skills to evaluate the complex issues of team project goals and to formulate appropriate solutions and plans.
Where there exists a diversity of ideas, there will naturally exist conflicts, but, with the right support and training in communication skills, team members can learn the skills to facilitate solutions to conflicts so that the team remains functional.
When things on the team are functioning well, it often results in higher morale and less stress at a personal level. Teams provide social support to team members and they can take help from each other in case of complex issues or other workplace-related problems.
All the teams are dynamic in nature and they take time to come together, they form, develop, and grow in stages, over a period of time. Teams go through five progressive stages: Forming, Storming, Norming, Performing and Adjourning. In this article, we want to introduce you to these stages of team development and certain strategies that you can use to help the team grow and develop in each of these stages.
This style is characterized by leaders making decisions for others and expecting followers to follow instructions. The directive leader is adept at giving instructions, setting expectations, and establishing timelines and performance standards. However, it is possible for the same leaders to display both directive and supportive behavior as per the demands of the situation.
Facilitative Leadership is all about involving the employees in the decision-making process at all levels enhancing their sense of ownership, responsibility, and motivation. Facilitative leadership style uses a number of indirect communication patterns to help the group reach consensus and build commitment for the decision taken. To be effective in modern organizations, managers need to become facilitative leaders, learn what it means to be a one.
Share Information with Your Team
Willingness to share information is the most critical and the very first step in the Journey to employee empowerment and team development. People cannot make good technology or business decisions without information. They need to understand the purpose behind what they are doing and connect with the big picture. People with information feel the need to take the risk of making decisions that enable business growth.
Many different types of teams have been identified by social scientists. Managers may encounter the diverse types of challenges while managing different kinds of teams. Challenges associated with Cross-Functional Teams might be different from that of a Geographically Dispersed Team or a Virtual Team. This article explores some common categories and subtypes of teams.
Recognizing Stress & its Sources
As an individual, you almost certainly know what stress feels like. Stressors are events or situations to which people must adjust. Stressors may be physical or psychological in nature. The level of severity of stress is determined not merely by exposure but the intensity, duration, and frequency of stressors. The sources of stress are many. They arise from multiple areas both with the individual and from the environment.
Time management is the process of planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity. The best time management techniques improve the ways you work. Time management refers to managing time effectively so that the right time is allocated to the right activity. Learn more about the five steps for effective time management viz. study, identify, analyze, decide, and implement.
Listening is the foundation for good communication. It is also the hardest skill to master. Do you listen to confirm what you already know, or do you listen to explore and learn new things? How can we create receptive communication as a listener? The real art of listening involves awareness and sensitivity to the feelings of the speaker because it is at the feeling level that genuine connection, relationship, and healing occurs.
Team Development by Building Trust
As your team begins to work together, you need to establish a way each team member can exchange ideas and build mutual trust. Successful groups are built on trust and collaboration. A free exchange of ideas, in an open environment, will allow your team to get to know each other and enable you to check on how they work together. Learn some tips to help build team trust and establish personal bonds.
Team Foundation in Forming Stage
This is the first stage of team development. This is the stage when the foundation of the team is laid. During the Forming stage, team members have a high dependence on their leader for guidance. Learn the practical strategies you can use during this stage to help your team develop into a highly effective performing team.
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