Robotics Process Automation
Robotic Process Automation is the technology that allows anyone today to create your own software robots to automate any business process. RPA emulate and integrate the actions of a human interacting within digital systems to execute a business process.
Introduction to RPA Technology
Robotic Process Automation is the application of technology that allows employees in a company to configure computer software or say a “robot” to capture and interpret existing applications for processing transactions, manipulating data, triggering responses and communicating with other digital
Systems. Robots can manipulate with all types of applications and interfaces through the presentation layer; they mimic what people do, but they obey rules forever.
These software programs called Robots, transact with any IT application in the same way a human would, to perform rule-based work. Examples of the tasks that can be automated and performed by Robots are mouse selection, field entry, copy & paste, log-in/out of applications, web services, screen & database queries. RPA can be used to automate workflow, infrastructure, back-office processes which are labor-intensive.
Application of Technology
There are signals revealing an emerging trend of an alliance between RPA and cognitive technologies such as natural language processing and machine learning. Using RPA effectively companies can use a mix of tools to achieve end-to-end automation of their processes. The new age RPA can be used for a wide variety of tasks. Some benefits of using these applications are:
- Improved quality as quality assurance is done on the fly
- Gives the possibility to review the process and leave as it is or improve it
- Fast implementation: an alternative to expensive and lengthy integration projects – can be implemented in a few weeks
- Consistency, Availability 24/7
- Instantly scalable: easy to switch on and off
- Improve staff engagement: removing routine and boring work
- Lower cost: might create a 25-50% cost savings
Business Case Example
There are many examples of successful deployment of RPA tools to automate the tasks. Some business examples are highlighted below:
- Worldhotels, based in Frankfurt Germany, has almost 500 affiliate properties in more than 250 destinations and 65 countries worldwide, Robotic automation technology from Blue Prism was deployed to automate key processes and increase efficiency.
- By using RPA technology to simplify data extraction Core Digital was able to save 300 hours per month amounting to $150,000 per year.
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